Communication Preferences
Clients of American Century Investments® have the option to select how they want to receive required communications. Please see below for information about each option:
Clients with Mutual Funds
All Electronic (Recommended)
Electronic: Annual Statements, all other statements, transaction confirmations1, and all other required documents3
Note: When selecting this option, account maintenance fees will be waived.
Annual account statement in paper
Paper: Annual Statements
Electronic: All other statements, transaction confirmations1, and all other required documents2
All account statements in paper
Paper: Annual Statements and all other statements
Electronic: Transaction confirmations1, and all other required documents2
All account statements and confirmations in paper
Paper: Annual Statements, all other statements and transaction confirmations1
Electronic: All other required documents2
All Paper
Paper: Annual Statements, all other statements, transaction confirmations, and all other required documents2
Clients with Workplace Retirement Plans
All Electronic (Recommended)
Electronic: Annual Statements, all other statements, transaction confirmations1, and all other required documents3
All account statements and confirmations in paper
Paper: Annual Statements, all other statements and transaction confirmations1
Electronic: All other required documents2
All Paper
Paper: Annual Statements, all other statements, transaction confirmations, and all other required documents2
Clients with Brokerage Accounts
To update your Communication Preferences for your Brokerage account, please select your Brokerage account from the Accounts tab. Once on your Brokerage account, navigate to the Communications tab to make updates.
Clients with Private Client Group Accounts
To update your Communication Preferences for your Private Client Group account, please contact your Service Team.
eCommunication Terms and Conditions
Clients with Mutual Funds and/or Workplace Retirement Plans who elect All Electronic, please see the eCommunication Agreement below:
You consent to electronic rather than regular mail delivery of documents from American Century Investments.
You have read and fully understand the terms and conditions of the eCommunication service as presented in the
You will maintain a valid email address and continue to have access to the Internet as long as you participate in this service.
You will immediately notify American Century Investments of any changes to your email address.
You have the ability to access PDF documents.
You are using one of the following browsers which supports 128-bit encryption and Secure Socket Layer v3 (SSL v3);
(version 4.0 or later),
(for Windows - version 13.0 or later),
(version 18.0 or later) or
(version 4.0 or later).
You must have the latest version of the Adobe® Reader®  software installed on your computer.
Some documents will be sent in paper for security reasons.
Other Required Documents include prospectuses, annual reports, proxy materials and tax information. Please note, we will notify you electronically when tax forms are available and also send them in paper.
Other Required Documents include prospectuses, annual reports, proxy materials and tax forms.